1.
Do you have operations in more than 5 countries?
2.
Are more than 80% of your sales happening in stores?
3.
Do you expect your online sales to grow at a faster rate than in-store sales?
4.
Do you regularly open or close retail locations, with the need to quickly connect to/disconnect them from your network?
5.
In your stores, do you offer options such as click-and-collect or returns of online orders?
6.
Do you have a dedicated mobile shopping strategy in place?
7.
Are you able to get a 360 degree view of your customers, independently of the channels and touchpoints they use?
8.
Do you run innovation projects around value-added technologies such as Artifical Intelligence/Machine Learning or Augmented/Virtual Reality?
